If you do have one, it’s kind of like a free pass to regaining control of your account.Īnd if you’ve followed the instructions above, you now have one. com Account if I Don’t Have the Recovery Phone or Email Any More?, Microsoft may ask you if you have one as one of your account recovery options. There are various scenarios in which you can use your recovery code to regain access to your Microsoft account.Īs we saw in How Do I Get into My Hotmail/Outlook. I save it to a file (so I can copy/paste it when needed, instead of having to type it in) and keep that file in a secure, encrypted location. Copy/paste the code to a text file, spreadsheet, or other document, and save that file in a secure location.Save (or print) it as a PDF, and store the resulting file in a secure location.Print it (as Microsoft suggests) and store the paper in a safe place.Anyone with the recovery code could hijack your account. You should not share it with anyone, and you must store it securely. Your recovery code is important, but also sensitive. Any previous recovery code you may have had for this account is no longer valid. The code is lengthy and looks a little like a product key. This will generate and display a new recovery code. Scroll to the bottom of the page and click on Generate a new code in the Recovery code section. On the Security Dashboard page, click on Advanced security options. On the resulting page, either click on Security in the top bar or scroll down to find and click on the Security section. To get a recovery code, begin by logging into your account 1 and clicking on your avatar/picture (or the default placeholder) in the upper right. Then click on My Microsoft account. Once you have a recovery code, you keep it in a safe place until you need it. Recovery codes are generated by Microsoft and must be retrieved before you need them. If you are unable to open Outlook on your office computer or if error messages appear when you do, your profile might be. Save the security code in a secure location such that it’s available whenever and wherever you might need it to sign in to your account later. Set one up before you need it by signing into your account and visiting Advanced security settings. A recovery code can get you back in to your Microsoft account when other techniques, like alternate email addresses and phones, cannot.
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